Doquly Privacy Policy
Effective Date: 18-04-2026
Last Updated: 21-04-2026
1. Introduction
This Privacy Policy explains how Doquly collects, uses, stores, and protects personal information when you use our website, web application, and related services.
By using Doquly, you acknowledge that your information will be handled in accordance with this Privacy Policy.
2. Information We Collect
We collect only the information reasonably necessary to operate the Service.
A. Information you provide directly
This may include:
- your name
- your email address
- account-related information
- onboarding or preference selections
- feature-specific inputs such as content topics, niche descriptions, audience selections, goals, and optional country or language preferences you provide when using discovery or generation features
- source text, uploaded content, prompts, notes, and other materials you choose to submit to the Service
- support communications you send to us
B. Payment and subscription information
Payments are processed by Stripe.
Doquly does not collect or store your full payment card details.
We may receive limited subscription and billing information from Stripe, such as:
- subscription status
- payment status
- invoice status
- limited payment method metadata made available to us by Stripe
C. Automatically collected information
We may collect limited technical and usage information such as:
- IP address
- browser type
- device information
- pages or features accessed
- log and diagnostic information
- session activity
D. Cookies and similar technologies
We may use cookies and similar technologies for:
- authentication
- session management
- security
- performance
- preference storage
- analytics
3. How We Use Information
We use personal information to:
- create and manage user accounts
- provide the Service
- process user-submitted content and generate requested outputs
- use user-submitted topics, preferences, and optional location/language inputs together with public platform or search-result signals to generate opportunity cards, summaries, recommendations, or related outputs
- send email verification messages
- send welcome communications
- send feature-based notifications that users have opted into
- manage subscriptions and billing status
- respond to support requests
- detect abuse, fraud, or misuse
- monitor service performance and enforce feature limits, quotas, cooldown periods, and operational integrity
- comply with legal obligations
4. Notifications and Communications
Doquly sends only limited communications.
We may send:
- email verification emails
- welcome emails or welcome messages
- feature-based notifications
- essential service communications relating to account, billing, security, or operational matters
You may manage your notification preferences within the app where available.
5. AI Processing
Because Doquly provides AI-assisted analysis and generation features, information you submit may be processed by AI systems or service providers acting on our behalf.
This may include:
- uploaded text
- prompts
- source materials
- user preferences
- task inputs
- content generation requests
We use this information only to provide the features you request and operate the Service.
You should only upload content that you have the right to use and submit.
6. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate Doquly, such as providers for:
- payment processing
- hosting
- authentication
- analytics
- email delivery
- AI processing
- file storage
- support tools
Certain features may also rely on third-party APIs, integrations, or external data providers to support feature functionality. Information submitted in connection with those features may be processed as necessary to deliver the requested result.
We may also disclose information:
- where required by law
- to enforce our terms or protect our rights
- to detect or prevent fraud, abuse, or security issues
- in connection with a merger, acquisition, restructuring, or sale of assets
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- operate the Service
- maintain your account
- provide requested features
- comply with legal obligations
- resolve disputes
- enforce agreements
We may delete or anonymize information when it is no longer needed.
8. Data Security
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed or stored in countries outside your own, including where our service providers operate.
Where required, we take reasonable steps to ensure appropriate safeguards are in place.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- access your information
- correct inaccurate information
- request deletion
- object to certain processing
- withdraw consent where applicable
To exercise these rights, contact us using the details below.
11. Third-Party Services
Doquly may contain links to or rely on third-party services. We are not responsible for the privacy practices of third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will take effect when posted, unless otherwise stated.
13. Contact
If you have questions or requests about this Privacy Policy, contact us at:
Email: support@doquly.com
Business Name: Doquly
Address: Melbourne, Australia